Privacy policy
Last updated: April 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SUPOSO (the “Site”).
In accordance with Organic Law 3/2018 (LOPDGDD) and Regulation (EU) 2016/679 (GDPR), this website respects and protects the personal data of its users.
The data controller is SUPOSO (Júlia Barceló). For any questions regarding your personal data, contact hola@suposo.com.
PERSONAL INFORMATION WE COLLECT
We collect personal information from you depending on how you interact with the Site.
When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. We also collect information about how you browse the Site, including pages visited, referring sources, and interactions.
We collect this information using technologies such as:
- Cookies
- Log files
- Web beacons, tags, and pixels
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as “Order Information”.
When we refer to “Personal Information”, we include both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to:
- Process and fulfill orders (including payments, shipping, and confirmations)
- Communicate with you
- Provide customer support
- Send marketing communications (if you have given consent)
- Detect and prevent fraud
- Improve and optimize the Site and user experience
We process your data based on your consent and to fulfill orders placed through the Site.
SHARING YOUR PERSONAL INFORMATION
We share your personal information with trusted third parties in order to operate our business.
These include:
- Shopify (to run the online store)
- Payment providers (Shopify Payments, PayPal, Klarna)
- Google Analytics (analytics and performance)
- Meta platforms (advertising and marketing)
We may also share your personal information if required by law, or to protect our rights.
COOKIES
We use cookies and similar technologies to:
- Ensure the proper functioning of the Site
- Analyse traffic and usage
- Improve your browsing experience
- Deliver relevant marketing
You can manage or withdraw your consent at any time through the cookie banner or your browser settings.
BEHAVIOURAL ADVERTISING
We may use your personal information to provide you with relevant advertising or marketing communications based on your preferences and browsing behaviour.
DO NOT TRACK
Please note that we do not alter our data collection practices when we detect a Do Not Track signal from your browser.
YOUR RIGHTS
If you are located in the European Economic Area, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw your consent at any time
- Request data portability
To exercise your rights, contact hola@suposo.com
You also have the right to lodge a complaint with your local data protection authority.
DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
SECURITY
We implement appropriate technical and organisational measures to protect your personal data. However, no system can guarantee complete security.
THIRD-PARTY LINKS
The Site may contain links to third-party websites. We are not responsible for their privacy practices or content.
CHILDREN
This website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.
CHANGES
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We recommend reviewing it periodically.
CONTACT
For more information about our privacy practices, or if you have any questions or requests, contact:
